Frequently Asked Questions

>> For US – US Orders: It will take maximum 7 – 10 Days to deliver your order at your doorstep.

>> For Overseas Orders: It will take 20 – 25 days for your order to be delivered at your doorstep. 

For the time being we’re only accepting the payments over the phone.

It’s very simple. Please browse our website choose the product, add the product into the cart and provide us the details and we will contact you for the payments.

You can go to category and choose the desire category which you want. We also have the search option over the website from where you can search the desire product. Or you can just click on Shop and there you can see all of our products.

Before ordering any product make sure you check the product images/variation. Many products have different sizes and in the product images you can check your own size according to the chart provided in the images.

Yes, you can return the product back to us but before that you need to read our Return and Exchange policy also review the Refund Policy as well, If you want Refund.

Yes, you can return the product back to us if the product is damaged or you have size issue and wanted to exchange it to another size. For this, we recommend you read our Return and Exchange policy here.  You need to submit a return form and our team will Review the request and let you know the instructions over the phone, email or form submitting.

Unfortunately for the time being we only provide standard shipping and it will take around 20 – 25 days for your order to be delivered at your shipping address

Yes, after reviewing the request and pictures you will send to us while submitting the return form we will issue you the Refund, However, please note that it will take 7- 10 Business days to appear the amount on your bank.

It will take around 7- 10 Business days to appear the amount into your bank account (Standard time)

Your products could be ship from our warehouses which are located in USA, Singapore and Switzerland  

If a customer returns the product and wish to purchase any other product so instead of issuing Refund we issue store credit (The same amount of customer’s return product) so he/she can buy any product from our store

Yes, anyone who has the store credit number/code can buy the product from our store.

We are located in USA and we have warehouse located in USA, UK and Netherlands.

All the customers will get the USPS tracking after 3-4 days of clearing the payment. The tracking would be provided to customers on their given Phone Numbers, Emails and so on.

US – US shipping is preferred by the majority of customers, because the medications never stuck in customs and all the customers will definitely get their orders. 

You can call at – – – – – – or email us at [email protected]/

 can reach us at 09:00 PM to 06:00 PM US PST (Pacific Standard Time)